At Your Service

We strive to make sure your stay with us is as simple as possible. Below find a number of programs designed to make your stay with us as easy and enjoyable.

Guest Services

Guest services is located in the Clock Tower building in the main base area and we’re happy to help. You can contact guest services by calling 802.464.1100 xt.4373 or you can email with any questions, comments, or concerns you may have.

Wireless Internet Access

All guests can enjoy complimentary wireless internet access while staying at the Grand Summit Resort Hotel, Snow Lake Lodge, or while on-site for the day in the Main Base Lodge, Sundance Base Lodge and Carinthia.

Midnight Express

In an effort to eliminate any hassles on Saturday morning, we offer late night Friday sales. This allows guests to purchase lift tickets, equipment rentals, ski tuning and other services until midnight on Friday at the Cupola, located on Rt 100.

Next Day Ticket Sales
Will be available on Friday 1/17 and 2/14

Midweek: 9am – 4pm
Weekends/Holidays: 8am – 4pm

Skis On Demand

Skis on Demand is an innovative, ski and snowboard rental service. Skip the rental shop line and get the equipment you want delivered at a time and a place that’s convenient for you so more of your time can be spent on the slopes.

  • $49 – Sport rental package – Appropriate ski for enthusiasts of all levels to enjoy beginner and intermediate terrain.
  • $61- Demo rental package – Top of the line skis for intermediate to advanced skiers that enjoy the entire mountain.
  • Call 800-979-7788 to reserve your skis and boards today.

Drop Zone

Fifteen-minute parking is available at our designated drop zone, located next to the Clocktower building. Please put on your flashers while you are in the drop zone. Our fifteen-minute policy is strictly enforced. There are designated handicap parking spots just before you enter the drop xone, on your left. Please leave your handicap marker in a very visible spot.

Shuttle Buses

The Moover offers shuttle service to and from Parking Lots C, D, and tiered parking.

Preferred Parking

Available in Lot A, behind the Main Base Lodge. Preferred parking is open on weekends and holidays.
$15 per day.


Located in the base area, next to the Waffle Cabin, Stor-A-Ski will check your skis and boards for you so that you can run in and grab a bite to eat without having to worry. Overnight check is available as well.

  • Pricing: $2 – unlimited daytime use, $4 – overnight storage
  • Seasonal Storage: $90 for one person, $180 couple, $240 3-person use;
  • $25 for just daytime seasonal use

Bag Check

Complimentary Bag Check. Located on the main level of the Main Base Lodge, opposite the fireplace. Bag Check offers unlimited access, daily one-half hour before the lifts open and one-half hour after the lifts close. Overnight storage is available for an additional fee.

The MOOver Shuttle Bus Service

The Deerfield Valley Transit Association operates the MOOver, the best resort/community bus system in Vermont. The trademark buses sport a Holstein motif, making the MOOver easy to “spot” and fun to ride! The MOOver is free, and last year served over 170,000 riders.   Click here for schedules and more information.